Privacy Policy
Introduction
Coach Matt ("we," "us," or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, including through our website coachmatt.au ("Website").
1. Collection of Personal Information
We may collect personal information about you when you interact with us. The types of personal information we may collect include:
- Name
- Email address
- Phone number
- Address
- Payment details (if applicable)
- Any other information you provide to us directly or indirectly through your use of our Website or services.
2. How We Collect Personal Information
We collect personal information through various means, including:
- When you provide it to us directly (e.g., via forms, email, or phone).
- Through your use of our Website (e.g., cookies, analytics tools).
- From third-party sources where you have consented to sharing your information with us.
3. Use of Personal Information
We use your personal information for the following purposes:
- To provide and manage our services.
- To communicate with you regarding inquiries, updates, or promotional offers.
- To improve our Website and services.
- To comply with legal and regulatory requirements.
4. Disclosure of Personal Information
We may disclose your personal information to:
- Our employees, contractors, and service providers who need the information to perform their duties.
- Third-party service providers for payment processing, marketing, or analytics.
- Legal or regulatory authorities as required by law.
5. Storage and Security of Personal Information
We take reasonable steps to ensure your personal information is secure and protected from unauthorised access, misuse, or loss. These measures include encryption, firewalls, and access controls. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Access and Correction
You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details provided below. We may require you to verify your identity before processing your request.
7. Cookies and Analytics
Our Website uses cookies and similar technologies to enhance your browsing experience and collect information about how you use our Website. You can manage or disable cookies through your browser settings.
8. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
If we transfer your personal information outside of Australia, we will take reasonable steps to ensure that the recipient complies with the APPs or is subject to laws or binding schemes substantially similar to the APPs.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our Website, and we encourage you to review it periodically.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:
Coach Matt
Email: [email protected]
Phone: +61 428 077 205
Address: Livingstone Place, Mount Colah
We will respond to your inquiry as soon as reasonably practicable.
12. Complaints
If you believe we have breached the APPs, you can contact us to lodge a complaint. We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).